The variety of subjects and performance capabilities of the AuDaCon AG EXPERT team knows almost no limits. The available services cover many current subjects in all technical areas relating to cars, LCV and commercial vehicles. We support both you and your customers in setting values, technical data, fault diagnosis, set value tables, repair instructions, wiring diagrams, installation instructions and in many other areas.
The actual extent of all support services is defined on the basis of clear agreements with the client, and an individually developed business model.
Amongst other things this includes definitions on the customer group to have access authorisation and their identification. The means of communicating the solutions to the customer (fax, telephone, e-mail) are also defined and agreed. The method of supplying the assessments to the client is specified. In parallel with this process comes the installation and setup of the hardware and software (own telephone number, fax, e-mail access).
The Premium-Line is an open hotline to workshops. Here the workshop can obtain direct contact to the AuDaConEXPERT team. The team directly answers all technical inquiries relating to cars, LCV and commercial vehicles.
The Product-Line includes the product portfolio of the customer in the support. The range of available services extends from the technical hotline through to sales support. The detailed assessments are tailored to meet the needs of the client.
The Customer-Line is directed at the client and his needs.
Product- and/or service-related technical questions are answered, and pre-defined assistance is provided. The AuDaCon AG EXPERT team also provides support in the fault diagnosis of specific problems of the user group, and also helps in the research of data and information.
The essential tool for professional hotline service